Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our steadfast commitment to excellence is at the core of our operations. By delivering unparalleled product quality paired with incredibly competitive pricing, we ensure our cherished clients experience substantial benefits. This dedication to quality and value lays a strong foundation for a dynamic and enduring partnership.
Q2. What are your payment terms?
A: We prioritize your peace of mind with our thoughtfully structured payment terms. A convenient 30% deposit via T/T is required upfront, with the remaining 70% balance due before shipment. For full transparency, we provide detailed product and packaging photographs
to facilitate an exhaustive review before you settle the final balance. This approach ensures a seamless transaction, fostering trust and confidence.
Q3. What delivery terms are available for selection?
A: Our delivery terms are crafted to meet a wide array of logistical needs, offering options such as EXW, FOB, CFR, CIF, and DDU. This diversity ensures maximum flexibility and tailored solutions for your shipping requirements.
Q4. What is your standard delivery timeframe?
A: Typically, our delivery timeframe spans 15 to 30 days following the receipt of the advance payment. This estimated timeline can vary slightly based on specific product intricacies and
order volume. Q5. Are you able to manufacture according to provided samples?
A: Absolutely, our team possesses the expertise to meticulously craft products based on your samples or technical drawings. We are well-equipped to develop any necessary molds and fixtures, ensuring your vision is brought seamlessly to life.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer sample products for your thorough evaluation. However, please note that the costs associated with the sample and courier services are to be borne by the customer.
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