| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business a long-term partnership?
A: By upholding superior product quality coupled with competitive pricing, we ensure our clientele reaps substantial benefits, fostering enduring business relationships.
Q2. What are your accepted payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable prior to dispatch. Rest assured, we will provide detailed product and packaging photographs before you settle the balance.
Q3. What delivery terms do you offer for selection?
A: We offer flexible delivery terms including EXW, FOB, CFR, CIF, and DDU to cater to diverse shipping needs.
Q4. What can you tell us about your delivery timelines?
A: Ordinarily, delivery spans 15 to 30 days post-receipt of your advance payment. However, the exact timeline hinges on the specific items and the volume of your order. Q5. Is customized production based on samples feasible?
A: Absolutely, we are equipped to produce items according to your samples or technical drawings, and can also fabricate the necessary molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We are pleased to provide samples; however, the cost of the sample and courier service is borne by the customer.
Q7. Do you conduct quality tests on all products before dispatch?
A: Indeed, a comprehensive 100% testing process is in place for all goods prior to delivery, ensuring quality assurance.
Q8. What does your warranty cover?
A: We offer a one-year warranty, provided there is no human-inflicted damage, ensuring peace of mind for our customers.
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