| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are passionately committed to excellence. Our relentless focus is on delivering outstanding product quality and competitive pricing, ensuring our esteemed clients enjoy exceptional value. This unwavering dedication fosters trust, creating lasting partnerships that are built to endure.
Q2. What are your terms of payment?
A: We've streamlined our payment processes for your convenience. A 30% T/T deposit is required upfront, with the remaining 70% payable before delivery. To maintain the utmost transparency and build trust, we provide detailed images of both the product and packaging
before you complete the final transaction.
Q3. What delivery terms do you offer for your clients to choose from?
A: Our commitment to flexibility is reflected in our diverse range of delivery options. Clients can choose from EXW, FOB, CFR, CIF, and DDU delivery terms, each tailored to meet their specific logistical needs and preferences.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality are the cornerstones of our operations. We typically deliver within 15 to 30 days following the advance payment. However, this timeline may adjust to accommodate your order's specifications and volume, ensuring a service that is as personalized as it is prompt.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, our advanced facilities are equipped to accurately replicate products from your samples or technical drawings. We utilize state-of-the-art molds and fixtures to maintain the impeccable quality standards you expect from us.
Q6. Could you elaborate on your sample policy?
A: We provide samples to prospective clients, allowing them to experience the premium quality of our products firsthand. Please be advised that sample costs and courier fees are borne by the client, ensuring a clear and fair policy.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is our hallmark. We rigorously test 100% of our products before dispatch, reaffirming our steadfast commitment to excellence in every unit we produce.
Q8. Can you give details about your warranty provisions?
A: We confidently offer a comprehensive one-year warranty with each purchase, covering all aspects except damage caused by human error. This ensures you enjoy peace of mind and confidence in your investment with us.
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