FAQ:
Q1: How do you ensure long-term cooperation with your business partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to fostering enduring partnerships by upholding superior quality standards and delivering competitive pricing. This strategic focus ensures our clients enjoy sustainable advantages over time.
Q2. What are your payment terms?
A: Our payment structure is designed for transparency and ease: a 30% T/T deposit secures your order, with the remaining 70% due before dispatch. For peace of mind, we will provide detailed photographs of the products and their packaging prior to final payment.
Q3. What delivery terms do you offer for selection?
A: We offer a wide array of delivery options tailored to meet your needs, including EXW, FOB, CFR, CIF, and DDU, ensuring flexibility and convenience in logistics.
Q4. What is your estimated delivery time?
A: Our delivery timeline typically ranges from 15 to 30 days post-advance payment. Precise scheduling is influenced by the specific products and quantities ordered, ensuring we align perfectly with your project timelines. Q5. Are you able to manufacture products based on samples?
A: Indeed, we excel in crafting products based on your samples or technical drawings, backed by our capability to produce custom molds and fixtures, tailored to your specifications.
Q6. What is your policy regarding samples?
A: We are delighted to provide samples for your evaluation, with the understanding that customers cover both the sample and courier expenses.
Q7. Do you conduct tests on all your products before delivery?
A: Absolutely, we rigorously adhere to a 100% testing protocol, ensuring every product meets our exacting standards before it leaves our facilities.
Q8. What type of warranty do you offer?
A: We proudly stand behind our products with a comprehensive one-year warranty, safeguarding against any defects, barring human-inflicted damage, to assure your satisfaction.
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