










FAQ:
Q1: How do you ensure long-term cooperation with your business partners?
A: Our commitment to maintaining outstanding quality, paired with competitive pricing, ensures that our partners enjoy substantial, long-lasting advantages, fostering enduring relationships.
Q2. What are your payment terms?
A: Our payment structure is 30% T/T as a deposit, with the remaining 70% required before dispatch. Prior to settling the balance, we provide comprehensive photographic evidence of both the products and their packaging for your peace of mind.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of flexible delivery terms, including EXW, FOB, CFR, CIF, and DDU, to best suit your logistical needs.
Q4. What is your estimated delivery time?
A: Our standard delivery timeframe is generally between 15 to 30 days post receipt of your advance payment. The precise schedule will depend on the specifics and volume of your order. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we have the capability to manufacture products based on your samples or technical drawings, fully equipped to produce any necessary molds and fixtures for optimal customization.
Q6. What is your policy regarding samples?
A: We are delighted to offer samples, though we kindly request that customers cover the associated sample and courier expenses.
Q7. Do you conduct tests on all your products before delivery?
A: Indeed, we employ a rigorous 100% testing protocol on all products prior to delivery, ensuring the highest standards of quality.
Q8. What type of warranty do you offer?
A: We stand behind our products with a robust one-year warranty, covering all issues except those resulting from human-inflicted damage.