Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We ensure enduring partnerships by consistently delivering superior product quality and maintaining a competitive edge in pricing. This synergy allows our clients to maximize their benefits while partnering with us, cultivating a long-term cooperative relationship.
Q2. What is your terms of payment?
A: We operate with a payment structure that requires a 30% deposit via T/T, with the remaining 70% balance due before shipment. Before the final payment, we provide detailed images of your products and packaging for your satisfaction and approval.
Q3. What is your terms of delivery for you to select?
A: We present a range of delivery options tailored to your preferences, including EXW, FOB, CFR, CIF, and DDU, ensuring flexibility and convenience in meeting your logistical requirements.
Q4. How about your delivery time?
A: Generally, our delivery schedule spans 15 to 30 days following the receipt of your upfront payment. The precise delivery period may vary depending on the specific items and quantities in your order. Q5. Can you produce according to the samples?
A: Certainly! We specialize in custom manufacturing and can produce items based on your samples or technical drawings. Our team is equipped to create custom molds and fixtures to align with your precise specifications.
Q6. What is your sample policy?
A: We gladly provide samples for your evaluation, with the understanding that customers will bear the cost of both the sample and the associated courier fees.
Q7. Do you test all your goods before delivery?
A: Absolutely! We perform exhaustive testing on 100% of our products prior to shipment, ensuring they meet and exceed our rigorous quality standards for your utmost satisfaction.
Q8. How about your warranty?
A: Our offerings come with a comprehensive one-year warranty, safeguarding against any defects or issues, aside from those caused by human damage.