Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: What strategies do you implement to ensure a long-term business partnership with your clients?
A: We are committed to delivering high-quality products while maintaining competitive pricing, ensuring our clients reap substantial benefits and foster enduring relationships.
Q2. Could you elaborate on the payment terms you offer?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Before the balance is settled, we provide detailed photos of your products and packaging for your assurance.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate your specific logistical needs.
Q4. Can you provide details on your delivery timelines?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. However, the exact timing is contingent on the specific items and the quantity ordered. Q5. Is custom production available based on samples?
A: Absolutely, we can tailor our production processes to match your samples or technical drawings, including mold and fixture creation.
Q6. Could you describe your sample policy?
A: We are happy to provide samples, though the customer is responsible for both the sample and courier costs.
Q7. Do you conduct thorough testing on all products prior to dispatch?
A: Yes, we ensure 100% testing of all products before they are dispatched to guarantee quality and reliability.
Q8. What are the specifics of your warranty policy?
A: We offer a one-year warranty on our products, provided that there is no damage from improper use.