Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are wholeheartedly dedicated to upholding superior product quality, complemented by competitive pricing strategies. This ensures that our esteemed clients consistently enjoy substantial benefits, fostering a mutually prosperous and enduring partnership.
Q2. What are your payment terms?
A: We have structured our payment terms to facilitate ease and security for our clients. A 30% deposit is required via T/T, with the remaining 70% to be settled prior to shipment. We provide comprehensive product and packaging photos
for meticulous review, ensuring transparency and satisfaction before the final balance is settled.
Q3. What delivery terms are available for selection?
A: We accommodate a broad spectrum of delivery terms, including EXW, FOB, CFR, CIF, and DDU, offering flexibility and convenience tailored to your logistical needs.
Q4. What is your standard delivery timeframe?
A: Our standard delivery timeframe typically spans 15 to 30 days following the receipt of your advance payment. This timeline may be adjusted to suit specific product specifications and
order volume, ensuring your requirements are met with precision. Q5. Are you able to manufacture according to provided samples?
A: Absolutely, we excel in producing items based on your samples or technical drawings. We have the advanced capabilities to create the necessary molds and fixtures, tailored to your exact specifications.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples for evaluation. However, the costs associated with the sample and courier services must be responsibly covered by the customer.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Yes, we implement a stringent testing protocol, ensuring that 100% of our products undergo comprehensive testing prior to delivery, guaranteeing unparalleled quality and reliability.
Q8. What are the specifics of your warranty?
A: We proudly offer a one-year warranty, which excludes damage due to human error, providing peace of mind and assurance in the durability and quality of our products.
Audited Supplier 
){kind=link}