Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: We are unwavering in our dedication to delivering exemplary product quality coupled with competitive pricing. This ensures our clients consistently experience unrivaled satisfaction and lasting value.
Q2. What are your payment terms?
A: Our payment terms are straightforward: a 30% deposit via T/T, with the remaining 70% balance required prior to shipment. We ensure transparency by providing detailed product and packaging images
for your thorough review before the final payment is made.
Q3. What delivery terms are available for selection?
A: We offer a comprehensive range of delivery options including EXW, FOB, CFR, CIF, and DDU, each customizable to suit your unique needs and preferences.
Q4. What is your standard delivery timeframe?
A: Typically, our delivery period spans from 15 to 30 days post receipt of your advance payment. This schedule may adjust based on the complexity of the product and
the order size. Q5. Are you able to manufacture according to provided samples?
A: Absolutely, we are proficient in manufacturing products based on your samples or technical blueprints, and we excel at developing the required molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: Samples are available; however, customers are expected to cover the cost of the sample and any courier fees.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Certainly, we perform exhaustive testing on 100% of our products before dispatch to ensure they meet our high standards of quality and reliability.
Q8. What are the specifics of your warranty?
A: We offer a comprehensive one-year warranty, providing you with assurance and peace of mind, as long as the product remains undamaged by human intervention.
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