| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our commitment to maintaining impeccable product quality and offering highly competitive pricing forms the cornerstone of our strategy to cultivate enduring partnerships. By ensuring our partners consistently reap the benefits of working with us, we nurture long-term business relationships that stand the test of time.
Q2. What is your terms of payment?
A: Our payment terms are designed to facilitate smooth transactions, requiring a 30% deposit via T/T, with the remaining 70% due prior to dispatch. For your peace of mind, we provide detailed photographs of your products and packaging for approval, ensuring everything meets your expectations before final payment is processed.
Q3. What is your terms of delivery for you to select?
A: We offer a comprehensive array of delivery options including EXW, FOB, CFR, CIF, and DDU, tailored to fit your specific preferences and logistical requirements, providing you with the flexibility you need.
Q4. How about your delivery time?
A: Our delivery timeline typically spans 15 to 30 days after receiving your advance payment. However, we remain adaptable to your specific needs, with the exact timeframe contingent upon the particulars of your order, including item type and quantity. Q5. Can you produce according to the samples?
A: Certainly, we excel in custom manufacturing, crafting products that align perfectly with your samples or technical drawings. Our capability to provide bespoke molds and fixtures ensures that your exact specifications are met with precision.
Q6. What is your sample policy?
A: We are delighted to offer samples for your thorough evaluation. Please note that customers are responsible for the cost of both the sample and the courier service, ensuring a smooth and transparent sampling process.
Q7. Do you test all your goods before delivery?
A: Absolutely, we uphold rigorous quality control by conducting exhaustive testing on 100% of our products before they embark on their journey to you. This ensures our goods meet the highest standards of quality and performance.
Q8. How about your warranty?
A: Our products are backed by a robust one-year warranty, providing you with assurance against any manufacturing issues, excluding any damage due to human error. We stand by our products with confidence and commitment.
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