Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our business enjoys a fruitful, long-term collaboration?
A: By delivering superior product quality coupled with highly competitive pricing, we empower our partners to reap continual benefits, nurturing sustainable, long-lasting business relationships with us.
Q2. What are your payment terms?
A: We request a 30% deposit via T/T, with the balance of 70% due before we dispatch your order. We will furnish you with detailed photographs of your products and their packaging for your approval prior to final payment, ensuring complete confidence in your purchase.
Q3. Which delivery terms do you offer for selection?
A: To suit your preferences and logistical requirements, we provide an array of delivery terms such as EXW, FOB, CFR, CIF, and DDU.
Q4. What is your estimated delivery time frame?
A: Our standard delivery period spans 15 to 30 days following receipt of your advance payment. However, the precise timeline may vary based on the specific products and quantities detailed in your order. Q5. Can you manufacture based on provided samples?
A: Certainly! We are equipped to produce items according to your samples or technical drawings, offering custom molds and fixtures to perfectly align with your unique specifications.
Q6. What is your sample policy?
A: We are delighted to provide samples for your assessment, with the cost of the sample and courier service to be covered by the customer.
Q7. Are all your products tested before dispatch?
A: Absolutely. We perform thorough testing on 100% of our products prior to shipment to ensure they adhere to our rigorous quality standards.
Q8. What warranty do you offer?
A: Our products are backed by a one-year warranty, which covers any issues except for those resulting from human damage.