| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are wholeheartedly committed to upholding exceptional product quality paired with highly competitive pricing. This strategic combination empowers our esteemed clients to enjoy significant advantages, nurturing a solid base for a lasting partnership that stands the test of time.
Q2: What are your terms of payment?
A: Our payment terms are strategically designed with a 30% T/T deposit requirement upfront. The remaining 70% balance is due before we dispatch the delivery. To reinforce your confidence, we provide detailed product and packaging photos
before you settle the final payment, ensuring transparency and trust.
Q3: What delivery terms do you offer for your clients to choose from?
A: We present a diverse array of delivery terms meticulously crafted to meet your unique needs. Options such as EXW, FOB, CFR, CIF, and DDU are available, granting our clients the flexibility and ease they deserve.
Q4: How do you manage your delivery timelines?
A: Our delivery processes are streamlined and efficient, typically ranging from 15 to 30 days after receiving your advance payment. Naturally, the exact timeline hinges on the specifics and
volume of your order. Q5: Are you capable of producing goods based on samples?
A: Absolutely, our skilled team is well-equipped to produce products from your samples or develop them based on your technical drawings. We excel in crafting molds and fixtures as necessary.
Q6: Could you elaborate on your sample policy?
A: We are pleased to offer samples to our valued clients; however, the cost of the sample and the courier charges are to be covered by the customer.
Q7: Do you conduct thorough testing on all goods before dispatch?
A: Absolutely, we conduct comprehensive and rigorous testing on 100% of our products prior to dispatch to ensure they meet our stringent quality standards.
Q8: Can you give details about your warranty provisions?
A: We are proud to offer a strong one-year warranty on our products, with the condition that there is no damage resulting from human mishandling, reflecting our commitment to quality and reliability.
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