Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure long-term business cooperation with your clients?
A: We maintain exceptional product quality while offering competitive pricing to guarantee our customers reap substantial benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. You'll receive detailed photos of the products and packaging prior to completing the balance payment.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU.
Q4. What should we know about your delivery time?
A: Typically, delivery takes between 15 to 30 days post receipt of your advance payment. However, the exact delivery schedule is contingent on the specific items and order quantity. Q5. Can you manufacture based on samples?
A: Absolutely, we can produce items based on your samples or technical drawings. Our capabilities include developing the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are able to supply samples, though customers are responsible for both the sample and courier costs.
Q7. Do you conduct testing on all goods prior to delivery?
A: Yes, we perform comprehensive testing on all products before they leave our facility, ensuring 100% quality assurance.
Q8. What warranty do you offer?
A: We offer a one-year warranty on our products, provided there is no damage caused by human error.