| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our business grows into a long-term partnership?
A: Our commitment is steadfast; we deliver high-quality products at competitive prices to guarantee that our customers enjoy maximum value and benefit from our offerings.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable before shipping. Rest assured, we will provide detailed photos of the products and their packaging for your approval before the final payment is made.
Q3. What delivery options do you offer?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, allowing you to choose the most convenient option for your needs.
Q4. Can you elaborate on your delivery schedule?
A: Typically, our delivery window ranges from 15 to 30 days post receipt of your advance payment. Specific delivery timing may vary based on the nature and volume of your order. Q5. Are you capable of producing items based on samples?
A: Absolutely, we can produce items based on your provided samples or technical drawings. Our capabilities include crafting the necessary molds and fixtures to meet your specifications.
Q6. Could you explain your sample policy?
A: We are pleased to offer samples; however, customers are responsible for both the sample and courier costs.
Q7. Do you conduct tests on all your products before shipment?
A: Yes, indeed. We implement a rigorous 100% testing process for all products prior to delivery to ensure they meet our quality standards.
Q8. What warranty do you offer?
A: We proudly offer a one-year warranty on our products, provided there is no damage caused by misuse or neglect.
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