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Q1: How do you ensure long-term cooperation with your business partners?
A: We prioritize maintaining exceptional quality and offering competitive pricing to guarantee our customers reap lasting benefits.
Q2. What are your payment terms?
A: Our terms are 30% T/T as a deposit, with the remaining 70% due before delivery. We provide photographs of the products and their packaging before you settle the remaining balance.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU.
Q4. What is your estimated delivery time?
A: Typically, it takes 15 to 30 days after receiving your advance payment. The exact delivery schedule varies based on the specific items and quantity of your order. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we can produce items according to your samples or technical drawings. We are equipped to create the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples, though customers are required to cover the sample and courier costs.
Q7. Do you conduct tests on all your products before delivery?
A: Yes, we ensure a 100% testing protocol on all goods prior to delivery.
Q8. What type of warranty do you offer?
A: We offer a comprehensive one-year warranty on our products, provided there is no human-inflicted damage.