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Q1: How do you make our business as long-time cooperation?
A: We are committed to maintaining superior product quality while keeping our prices highly competitive. This ensures that our clients consistently enjoy the benefits of partnering with us over the long term.
Q2. What are your terms of payment?
A: Our payment terms include a 30% T/T deposit, with the remaining 70% due before shipment. To ensure peace of mind, we provide you with detailed photographs of the products and their packaging prior to your final payment.
Q3. What delivery terms do you offer for selection?
A: Our flexible delivery options include EXW, FOB, CFR, CIF, and DDU, allowing you to choose the most suitable option for your needs.
Q4. What is your delivery time frame?
A: Typically, delivery takes between 15 to 30 days after receiving your advance payment. The exact timeline depends on the specific items and the quantity ordered. Q5. Can you produce according to the samples?
A: Absolutely, we can manufacture based on your samples or technical drawings, and we are equipped to develop the necessary molds and fixtures to meet your specifications.
Q6. What is your sample policy?
A: We are pleased to offer samples; however, customers are responsible for the costs associated with the sample and the courier fees.
Q7. Do you test all your goods before delivery?
A: Yes, we conduct thorough 100% testing of all goods to guarantee they meet our high-quality standards before they are dispatched.
Q8. What is your warranty policy?
A: We offer a comprehensive one-year warranty, covering any issues not caused by human damage, ensuring peace of mind for our clients.