| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we ensure a symbiotic partnership by consistently delivering products of high quality and maintaining competitive pricing. This approach guarantees our customers enjoy sustained benefits, fostering long-term cooperation.
Q2. What is your terms of payment?
A: Our payment terms involve a straightforward process: a 30% deposit via T/T, followed by the remaining 70% to be settled prior to delivery. To provide transparency and assurance, we present you with detailed photos of the products and their packaging before the final balance is paid.
Q3. What is your terms of delivery for you to select?
A: Our versatile delivery terms include EXW, FOB, CFR, CIF, and DDU, offering you a range of choices to best suit your logistical needs.
Q4. How about your delivery time?
A: Typically, our delivery timeframe ranges from 15 to 30 days following receipt of your advance payment. The exact period is subject to the specifics of your item selection and order quantity. Q5. Can you produce according to the samples?
A: Certainly! We possess the capability to manufacture based on your samples or technical drawings. Our facility is equipped to construct the necessary molds and fixtures to meet your specifications.
Q6. What is your sample policy?
A: We are pleased to offer samples; however, we do require that the sample cost and courier fees are covered by the customer.
Q7. Do you test all your goods before delivery?
A: Yes, we uphold rigorous standards by conducting comprehensive tests on 100% of our goods before they are dispatched, ensuring only the finest quality reaches you.
Q8. How about your warranty?
A: We stand by the quality of our products with a one-year warranty, provided there is no human-caused damage, offering you peace of mind.
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