| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our dedication to sustaining exemplary product quality, along with our commitment to providing competitive pricing, creates an environment where our esteemed clients can consistently reap remarkable benefits and enjoy a fruitful collaboration with us.
Q2. What are your terms of payment?
A: Our payment terms are straightforward. We ask for a 30% T/T deposit, with the balance of 70% due before dispatching your order. Rest assured, we will supply comprehensive product and packaging photographs
before you finalize the balance payment, ensuring complete transparency and satisfaction.
Q3. What delivery terms do you offer for your clients to choose from?
A: To accommodate our clients' varying needs, we offer a wide range of delivery terms such as EXW, FOB, CFR, CIF, and DDU, providing flexibility and convenience.
Q4. How do you manage your delivery timelines?
A: Our delivery schedules are designed with efficiency in mind, typically spanning 15 to 30 days after the receipt of your advance payment. The precise duration depends on the order's complexity and
volume. This ensures you receive your products in a timely manner. Q5. Are you capable of producing goods based on samples?
A: Absolutely! We excel in manufacturing products directly from your samples or technical drawings, possessing the advanced capability to craft molds and fixtures tailored to your specifications.
Q6. Could you elaborate on your sample policy?
A: We are enthusiastic about offering samples to our clients. Nonetheless, please note that the sample cost and the courier fee are the responsibility of the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Indeed, we exercise meticulous care by ensuring that 100% of our products are subjected to rigorous testing before leaving our facilities.
Q8. Can you give details about your warranty provisions?
A: We proudly stand behind our products with a one-year warranty, covering all aspects except for damage caused by human actions, ensuring peace of mind with your purchase.
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