| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We are committed to maintaining exceptional goods quality and ensuring our pricing remains highly competitive, providing our customers with substantial benefits.
Q2. What are your terms of payment?
A: We require a deposit of 30% via T/T, with the remaining 70% due before delivery. Prior to final payment, we will provide you with detailed photos of the products and packaging for your approval.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU for your convenience.
Q4. What is your delivery timeframe?
A: Typically, delivery is executed within 15 to 30 days following receipt of your advance payment. The exact timeframe is contingent on the specific items and the quantity of your order. Q5. Are you capable of producing based on samples?
A: Absolutely. We can craft products according to your samples or technical drawings, and we have the capability to create the necessary molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We are able to provide samples, however, customers are responsible for the costs associated with the sample and courier services.
Q7. Do you perform tests on all your products prior to delivery?
A: Yes, indeed. We conduct thorough testing on 100% of our goods before they are dispatched to ensure quality.
Q8. What does your warranty cover?
A: We offer a comprehensive one-year warranty, provided there is no damage caused by human error.
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