Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business a long-term partnership?
A: We maintain superior product quality and offer competitive pricing, ensuring our customers reap substantial benefits.
Q2. What are your payment terms?
A: A 30% deposit is required via T/T, with the remaining 70% due before delivery. Prior to settling the balance, we will provide you with photos of the products and packaging for your peace of mind.
Q3. Which delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, tailored to suit your preferences.
Q4. How reliable is your delivery timeline?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. The precise timing is contingent upon the order details and quantity. Q5. Are you able to manufacture according to samples?
A: Absolutely, we can produce items based on your samples or technical drawings, complete with mold and fixture creation where necessary.
Q6. What does your sample policy entail?
A: We are pleased to provide samples, although the sample and courier costs are to be borne by the customer.
Q7. Do you conduct tests on all products prior to dispatch?
A: Yes, indeed! Every product undergoes a comprehensive 100% test before delivery to ensure excellence.
Q8. What warranty do you offer for your products?
A: Our products come with a one-year warranty, provided there is no damage inflicted by human error.