Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure enduring and prosperous business relationships with your clients?
A: We are committed to consistently delivering superior product quality, paired with competitive pricing. This powerful combination ensures that our clients experience significant benefits and satisfaction, laying the foundation for enduring and prosperous partnerships.
Q2. What are your accepted terms of payment?
A: Our payment structure is designed for your convenience: a 30% T/T deposit is required in advance, with the remaining 70% due before shipment. For your assurance, detailed product and packaging images will be provided for your review before the final balance is settled.
Q3. Which delivery terms do you offer for your customers to choose from?
A: To meet your specific logistical requirements, we offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, giving you a flexible range of options.
Q4. Can you describe your delivery timelines?
A: Our typical processing and dispatch timeline ranges from 15 to 30 days post-advance payment. The precise delivery schedule is influenced by the specific nature of the items and the quantities ordered.
A: Absolutely, we possess the expertise to manufacture products to your specifications, whether based on your samples or technical drawings. We are fully equipped to develop all necessary molds and fixtures to realize your vision.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples for evaluation. Please note that the sample cost and courier charges will be the responsibility of the customer.
Q7. Do you conduct testing on all your products before they are shipped?
A: Yes, rigorous testing is conducted on 100% of our products to verify they meet our stringent quality standards before they are dispatched, ensuring peace of mind for our customers.
Q8. What does your warranty entail?
A: Our warranty is designed to provide comprehensive coverage for one year, ensuring peace of mind. It covers all issues except those resulting from misuse or human error.