Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: We promise to deliver unmatched product quality along with competitive pricing, ensuring our clients reap continuous benefits and complete satisfaction.
Q2. What are your payment terms?
A: Our payment terms include a 30% deposit via T/T, with the remaining 70% due before shipment, ensuring you receive detailed product and packaging images
for careful review before final payment settlement.
Q3. What delivery terms are available for selection?
A: We offer a wide range of delivery options including EXW, FOB, CFR, CIF, and DDU tailored to meet your specific needs.
Q4. What is your standard delivery timeframe?
A: Typically, our delivery timeframe ranges from 15 to 30 days after receiving your advance payment. The actual timeline may vary based on product specifications and
order quantity. Q5. Are you able to manufacture according to provided samples?
A: Certainly, we can create products based on your samples or technical drawings, and are fully equipped to develop the required molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We are pleased to provide samples; however, the cost of the sample and courier fees are to be covered by the customer.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Absolutely, we conduct thorough testing on every single product before delivery to guarantee superior quality and dependability.
Q8. What are the specifics of your warranty?
A: We provide a one-year warranty, offering you peace of mind, as long as the product is free from damage caused by human error.
Audited Supplier 
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