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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: We are passionately dedicated to sustaining superior product quality while ensuring competitive pricing. This strategic approach empowers our esteemed customers to reap exceptional benefits, fostering lasting relationships.
Q2. What are your terms of payment?
A: We have a structured payment plan that requires a 30% T/T deposit initially, with the remaining 70% due before the final dispatch. Furthermore, we commit to providing comprehensive product and packaging images
before you finalize the remaining balance.
Q3. What delivery terms do you offer for your clients to choose from?
A: Our clients enjoy a spectrum of delivery terms, including EXW, FOB, CFR, CIF, and DDU, tailored to meet diverse logistical needs.
Q4. How do you manage your delivery timelines?
A: Our efficient delivery process generally spans 15 to 30 days from the receipt of your advance payment. The precise timeline is adaptable based on the complexity and
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we are adept at manufacturing products from your samples or technical drawings. Our capabilities extend to creating molds and fixtures with precision.
Q6. Could you elaborate on your sample policy?
A: We are delighted to provide samples; however, it should be noted that the sample cost together with the courier fee is payable by the customer.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Certainly, we conduct comprehensive testing on 100% of our products to guarantee quality and reliability before they leave our facilities.
Q8. Can you give details about your warranty provisions?
A: We are proud to offer a one-year warranty on our products, ensuring peace of mind, provided there is no human-induced damage.