| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our unwavering commitment to excellence is the bedrock of our operations. We prioritize superior product quality paired with competitive pricing, ensuring that our esteemed clients enjoy unmatched advantages. This enduring dedication fosters trust and strengthens long-lasting partnerships.
Q2. What are your terms of payment?
A: We uphold a streamlined payment process starting with a 30% T/T deposit, followed by a 70% balance due prior to delivery. To ensure transparency and bolster client confidence, we provide comprehensive imagery of the product and its packaging
before finalizing the transaction.
Q3. What delivery terms do you offer for your clients to choose from?
A: Our dedication to flexibility is highlighted by our wide array of delivery options. Clients can choose from EXW, FOB, CFR, CIF, and DDU, enabling them to tailor logistics according to their specific needs.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality are the core of our operations. Generally, we ensure delivery within 15 to 30 days post advance payment. However, timelines can adjust based on order specifics and volume, ensuring a service experience that is customized to your needs.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Certainly, we have the advanced capabilities to replicate products based on your samples or technical drawings. Our state-of-the-art facilities craft precise molds and fixtures, guaranteeing the high-quality standards you anticipate.
Q6. Could you elaborate on your sample policy?
A: We offer clients samples to demonstrate our product's quality firsthand. Kindly note that sample costs and courier fees are the client's responsibility, maintaining fairness and transparency.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is at the heart of our brand. We rigorously test 100% of our products before dispatch, ensuring our steadfast commitment to excellence is upheld.
Q8. Can you give details about your warranty provisions?
A: We are proud to offer a comprehensive one-year warranty with each purchase, covering all elements except those resulting from human-induced damage, providing peace of mind and confidence in your investment.
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