| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our unwavering devotion to excellence is at the core of our operations. We prioritize delivering outstanding product quality paired with competitive pricing, ensuring that our esteemed clients enjoy unmatched advantages. This steadfast dedication fosters trust, cultivating enduring partnerships that stand the test of time.
Q2. What are your terms of payment?
A: We uphold a transparent and streamlined payment protocol, initiating with a 30% T/T deposit. The balance of 70% is due before delivery, accompanied by comprehensive images of both product and packaging
to assure transparency and bolster client confidence prior to the final transaction.
Q3. What delivery terms do you offer for your clients to choose from?
A: Our commitment to providing flexible solutions is reflected in our diverse delivery options. Clients may choose from EXW, FOB, CFR, CIF, and DDU, allowing them to select the logistics terms that best align with their needs.
Q4. How do you manage your delivery timelines?
A: Punctuality and precision are the cornerstones of our operational excellence. We generally fulfill deliveries within 15 to 30 days following receipt of advance payment. This timeframe may vary based on specific order requirements and volume, offering a personalized approach for each client.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, our advanced facilities are fully equipped to replicate products from your samples or technical drawings. We employ state-of-the-art technology to craft precise molds and fixtures, ensuring our high standards of quality are consistently met.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples to prospective clients, allowing firsthand experience of our product's superior quality. Sample costs and courier fees are borne by the client, promoting transparency and fairness in our interactions.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is the hallmark of our brand. We ensure that 100% of our products are subjected to rigorous testing before dispatch, maintaining our unwavering commitment to excellence.
Q8. Can you give details about your warranty provisions?
A: We offer a robust one-year warranty with every purchase, covering all aspects except for human-induced damage. This provision ensures peace of mind and confidence, safeguarding your investment.
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