Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure strong and lasting business partnerships with your clients?
A: We steadfastly uphold unparalleled product quality and maintain competitive pricing, empowering our clients to reap substantial advantages. This commitment nurtures enduring collaborations built on mutual trust and success.
Q2. Could you please elaborate on your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable before shipment. To ensure transparency, we provide comprehensive photographs of the products and their packaging before settling the balance.
Q3. What delivery terms do you offer for convenient selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, presenting a variety of flexible options tailored to accommodate your specific shipping preferences.
Q4. Could you provide insights on your delivery timelines?
A: Generally, delivery ranges from 15 to 30 days following receipt of your advance payment. The precise timeline is influenced by the complexity and volume of your order. Q5. Are you capable of manufacturing products based on samples?
A: Absolutely, we excel in manufacturing products based on your samples or technical drawings. Our expertise encompasses crafting custom molds and fixtures that align perfectly with your exact specifications.
Q6. What is your policy regarding samples?
A: We are delighted to offer samples, though customers are expected to cover the associated sample and courier costs.
Q7. Do you conduct tests on all products before dispatch?
A: Indeed, we conduct rigorous 100% testing of each product before delivery, ensuring unmatched quality and reliability in every item.
Q8. Can you detail your product warranty?
A: We offer a comprehensive one-year warranty, covering any defects except those arising from human damage, assuring peace of mind and confidence in our products.