| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to maintaining the highest standards of product quality while ensuring our prices remain competitive. This dual focus is how we enable our customers to maximize their benefits, fostering long-term partnerships.
Q2. What are your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Rest assured, we will provide you with detailed images of the products and packaging before you settle the final balance.
Q3. What are your available delivery terms for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, allowing you to choose the option that best suits your logistical needs.
Q4. How about your delivery time?
A: Typically, delivery occurs within 15 to 30 days following receipt of your advance payment. The precise timeline is contingent upon the specific items and the total quantity of your order. Q5. Can you produce according to the samples?
A: Absolutely, we have the capability to manufacture products based on your samples or technical drawings. We can also develop the necessary molds and fixtures to meet your specifications.
Q6. What is your sample policy?
A: We are pleased to provide samples; however, customers are responsible for both the sample and courier costs.
Q7. Do you test all your goods before delivery?
A: Yes, we conduct a thorough 100% inspection of all goods before they leave our facility to ensure they meet our high standards.
Q8. How about your warranty?
A: We proudly offer a one-year warranty, provided there is no damage caused by misuse or mishandling.
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