| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: We are devoted to fostering durable partnerships through the delivery of exceptional products at competitive prices, allowing our partners to consistently reap benefits. This robust foundation of trust and shared success is the cornerstone of our enduring business relationships.
Q2. What are your payment terms?
A: Our payment process is both transparent and straightforward, requiring an initial 30% deposit through T/T to commence production, with the balance of 70% due before shipment. We reinforce our commitment to excellence by sending detailed photos of the product and packaging prior to final payment.
Q3. What delivery terms do you offer for selection?
A: We cater to a variety of shipping preferences with our flexible delivery terms, including EXW, FOB, CFR, CIF, and DDU. This selection empowers our partners to choose the most suitable option according to their logistical requirements.
Q4. Can you provide details about your delivery timeline?
A: Our efficient delivery schedule typically spans 15 to 30 days post receipt of your advance payment. The precise timing is influenced by product specifications and order volume. We are dedicated to swift delivery while maintaining premium quality standards. Q5. Can you manufacture based on samples?
A: Certainly, we excel in custom manufacturing derived from samples or technical drawings. Our expert team adeptly crafts the necessary molds and fixtures to bring your unique concepts to life with outstanding precision and professionalism.
Q6. What is your policy on providing samples?
A: We are delighted to provide samples to prospective partners, with the understanding that sample costs and courier fees are borne by the customer. This allows you to evaluate our top-tier product quality firsthand before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we adhere to a rigorous quality assurance protocol, ensuring that every product undergoes exhaustive testing prior to dispatch. This meticulous process guarantees our partners receive only the highest quality products.
Q8. What does your warranty cover?
A: Our comprehensive 12-month warranty, excluding damage from human actions, illustrates our confidence in the enduring quality and dependability of our products, offering our valued customers peace of mind.
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