| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions (FAQ):
Q1: How do you cultivate long-term business partnerships with your clients?
A: By ensuring top-notch quality and offering competitive pricing, we guarantee substantial benefits for our esteemed customers, fostering enduring collaborations.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Prior to your final payment, we provide detailed photographs of both products and packaging for your assurance.
Q3. What delivery terms can you offer?
A: We offer flexible delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your logistical needs.
Q4. What is your typical delivery timeline?
A: Delivery usually takes between 15 to 30 days post-payment receipt. This is subject to change based on the specifics of your order and its volume. Q5. Are you capable of manufacturing based on samples?
A: Absolutely! We can craft products from your samples or technical drawings, including the construction of necessary molds and fixtures.
Q6. What is your sample policy?
A: We can provide samples; however, the cost of the sample and courier must be covered by the customer.
Q7. Do you conduct tests on all goods prior to dispatch?
A: Yes, every product undergoes rigorous testing to ensure 100% quality before delivery.
Q8. What warranty do you offer on your products?
A: We proudly offer a one-year warranty, covering any non-human-induced damages.
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