| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our business relationship thrives with long-term collaboration?
A: We are committed to maintaining exceptional product quality while offering competitive pricing, ensuring our customers continuously benefit from our partnership.
Q2. Could you please outline your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Prior to settling the balance, we will provide you with detailed photos of the products and packaging to ensure complete satisfaction.
Q3. What are your available terms of delivery for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, offering flexibility to meet your specific shipping needs.
Q4. Can you share details about your delivery timeline?
A: Typically, delivery takes 15 to 30 days from receipt of your advance payment. The exact timeline may vary based on the specific items and quantity of your order. Q5. Are you capable of producing items according to provided samples?
A: Absolutely, we can manufacture products from your samples or technical drawings, and we are equipped to design the necessary molds and fixtures for production.
Q6. Could you explain your sample policy?
A: We are pleased to offer samples; however, customers are responsible for both the cost of the sample and the courier fees.
Q7. Is comprehensive testing conducted on all products prior to delivery?
A: Yes, each and every item undergoes a rigorous 100% quality test before it is dispatched, ensuring top-notch reliability.
Q8. What warranty terms do you provide for your products?
A: We offer a one-year warranty on our products, provided there is no damage caused by human intervention, ensuring peace of mind with your purchase.
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