Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Payment Methods: |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ Section:
Q1: How do you establish and maintain long-term business relationships?
A: Our strategy is to consistently offer superior quality products at competitive prices, ensuring our customers gain maximum value and satisfaction.
Q2. Could you elaborate on your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. To provide peace of mind, we'll share photos of the products and packaging prior to final payment.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery options including EXW, FOB, CFR, CIF, and DDU to cater to your needs.
Q4. What can you tell me about your delivery timelines?
A: Typically, delivery takes 15 to 30 days after we receive your deposit. Actual delivery time is contingent upon the specific items and order quantity. Q5. Are you capable of manufacturing based on samples?
A: Absolutely, we can produce according to your samples or technical drawings, and we have the capability to create the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We do offer samples; however, customers are responsible for both the sample cost and the associated courier charges.
Q7. Do you conduct testing on all products before dispatch?
A: Yes, we ensure 100% testing of all products before they leave our facility, guaranteeing product integrity and performance.
Q8. What warranty do you offer?
A: Our products come with a one-year warranty, provided there is no damage caused by misuse or mishandling.