| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions:
Q1: How do you ensure our business partnership thrives over the long term?
A: We are committed to maintaining superior product quality while offering competitive pricing, ensuring our customers receive exceptional value and benefits.
Q2: Could you please elaborate on your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before product shipment. Prior to settling the balance, we provide detailed photos of the products and packaging for your approval.
Q3: What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to cater to your preferences.
Q4: Could you provide insights into your delivery timelines?
A: Typically, our delivery takes 15 to 30 days post receipt of advance payment. The exact timeframe may vary based on the specific items and order quantity. Q5. Are you equipped to produce items based on samples?
A: Absolutely, we can manufacture products based on your samples or technical drawings, and are equipped to develop the necessary molds and fixtures.
Q6: What is your policy regarding samples?
A: We do offer samples; however, the cost of the sample and courier fees must be borne by the customer.
Q7: Do you conduct thorough testing of your goods before shipment?
A: Yes, we conduct comprehensive testing and ensure that 100% of our goods are reviewed before they are dispatched.
Q8: Can you outline the details of your warranty service?
A: We offer a one-year warranty on our products, provided there is no damage caused by human interference.
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