Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ Section:
Q1: How do you foster long-lasting business partnerships with us?
A: We prioritize maintaining exemplary product quality paired with competitive pricing, ensuring that our valued customers consistently enjoy significant benefits and seamless experiences.
Q2. What payment terms do you offer for transactions?
A: We require a 30% deposit made via T/T at the onset, with the remaining 70% due prior to delivery. For your peace of mind, we provide detailed photos of both the products and their packaging before you finalize the balance payment.
Q3. What delivery terms are available for your selection?
A: The options we offer include EXW, FOB, CFR, CIF, and DDU, allowing flexibility for your convenience.
Q4. Can you describe your typical delivery timeline?
A: Typically, our delivery spans 15 to 30 days post receipt of your advance payment. This timeline is subject to the specifics of the items and the quantity you order. Q5. Are you capable of producing goods based on custom samples?
A: Absolutely, we can craft products based on your provided samples or technical drawings. We possess the capability to develop the necessary molds and fixtures for production.
Q6. What is your policy regarding product samples?
A: We are pleased to offer product samples; however, the onus of sample and courier costs falls upon our customers.
Q7. Is product testing performed before goods are dispatched?
A: Indeed, we conduct comprehensive testing on 100% of our goods to ensure quality before they leave our facilities.
Q8. What does your warranty cover?
A: We offer a robust one-year warranty on our products, provided there is no damage inflicted by human actions.