Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We ensure that our business relationship endures by consistently offering superior quality goods combined with competitive pricing, securing mutual benefits for all our valued customers.
Q2. What is your terms of payment?
A: We require a 30% T/T deposit upfront, and the remaining 70% must be settled before delivery. To assure transparency, we will provide you with detailed photos of both products and packaging prior to the final payment.
Q3. What is your terms of delivery for you to select?
A: We offer a flexible range of delivery terms including EXW, FOB, CFR, CIF, and DDU, giving you the convenience to choose what suits you best.
Q4. How about your delivery time?
A: Typically, your order will be ready for shipment within 15 to 30 days after we receive your advance payment. The exact delivery timeline is influenced by the specifics and scale of your order. Q5. Can you produce according to the samples?
A: Absolutely, we are capable of producing based on your samples or detailed technical drawings, and we are equipped to create the necessary molds and fixtures.
Q6. What is your sample policy?
A: We are pleased to provide samples; however, the cost of the sample and the courier charges will be borne by the customer.
Q7. Do you test all your goods before delivery?
A: Yes, we conduct thorough testing on 100% of our goods to ensure they meet our high standards before they are delivered to you.
Q8. How about your warranty?
A: We proudly offer a one-year warranty on our products, covering any defects as long as there is no human-inflicted damage.