Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our long-term partnership and collaboration remains strong and fruitful?
A: We maintain an exceptional standard of goods quality and offer competitive pricing to guarantee our customers gain significant benefits.
Q2. What are your payment terms?
A: We require a 30% T/T deposit, with the remaining 70% payable before delivery. We will present you with photos of the products and packaging prior to the final payment.
Q3. What delivery terms do you offer for selection?
A: Our flexible delivery options include EXW, FOB, CFR, CIF, and DDU.
Q4. How reliable is your delivery time?
A: Typically, delivery takes 15 to 30 days following receipt of your advance payment. The exact timeline is contingent on the specific items and order quantity. Q5. Are you capable of production based on samples?
A: Absolutely, we can produce based on your samples or technical drawings, and we are equipped to create the molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We are able to provide samples, but customers are responsible for the cost of the sample and courier charges.
Q7. Do you conduct thorough testing of your goods prior to dispatch?
A: Yes, we conduct a comprehensive 100% test on all goods before they are dispatched.
Q8. What warranty do you offer on your products?
A: We offer a one-year warranty, provided there is no damage caused by human error.