Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We ensure the longevity of our partnership by maintaining exceptional product quality paired with competitive pricing, allowing our clients to consistently reap benefits.
Q2. What is your terms of payment?
A: Our payment terms are 30% T/T as a deposit, with the remaining 70% payable before delivery. Before settling the balance, we will provide photographs of the products and packaging for your review.
Q3. What is your terms of delivery for you to select ?
A: You have a variety of delivery terms to choose from, including EXW, FOB, CFR, CIF, and DDU.
Q4. How about your delivery time ?
A: Typically, our delivery timeframe ranges from 15 to 30 days after receipt of your advance payment. The exact delivery schedule is contingent upon the specific items and the volume of your order. Q5. Can you produce according to the samples?
A: Absolutely, we are capable of manufacturing based on your samples or technical blueprints. We can also develop the necessary molds and fixtures.
Q6. What is your sample policy?
A: We offer the option to provide samples; however, the cost of the sample and the courier fees are the responsibility of the customer.
Q7. Do you test all your goods before delivery?
A: Indeed, we conduct comprehensive testing on all goods prior to dispatch to ensure maximum quality and reliability.
Q8.How about your warranty?
A: We extend a one-year warranty on our products, covering any non-human-induced damages.