Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure our business partnership lasts for the long term?
A: We prioritize maintaining exceptional product quality and offering competitive pricing strategies to ensure our customers reap substantial benefits.
Q2. What are your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Prior to the final payment, we will provide comprehensive photographs of your products and packaging for your peace of mind.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate your preferences.
Q4. Can you provide details on your delivery timeframes?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. The exact timeline is contingent upon the specifics and quantity of your order. Q5. Are you capable of producing according to samples?
A: Absolutely, we can manufacture products based on your provided samples or technical drawings. Our team is equipped to construct the necessary molds and fixtures.
Q6. What is your sample policy?
A: We are pleased to offer samples; however, customers are responsible for the sample and courier costs.
Q7. Do you perform tests on all goods prior to delivery?
A: Yes, we conduct thorough testing on 100% of our goods to ensure quality and reliability before delivery.
Q8. What does your warranty cover?
A: We provide a one-year warranty on our products, covering any non-human damages.