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Q1: How do you make our business as long-time cooperation?
A: We are committed to providing exceptional quality and competitive pricing to ensure our valued customers reap maximum benefits from our partnership.
Q2. What is your terms of payment?
A: Our payment terms are structured as follows: a 30% deposit via T/T is required upfront, with the remaining 70% to be settled prior to delivery. We will provide comprehensive photos of the products and packaging
for your review before you complete the balance payment.
Q3. What is your terms of delivery for you to select?
A: We offer versatile delivery terms including EXW, FOB, CFR, CIF, and DDU, tailored to meet diverse logistical needs.
Q4. How about your delivery time?
A: Typically, delivery takes between 15 to 30 days post receipt of your advance payment. However, the precise timeline is influenced by the nature and
volume of your order. Q5. Can you produce according to the samples?
A: Absolutely, we can craft products based on your samples or technical drawings, and we are equipped to develop the necessary molds and fixtures.
Q6. What is your sample policy?
A: We are pleased to provide samples, though customers are responsible for both the sample and courier costs.
Q7. Do you test all your goods before delivery?
A: Yes, we ensure rigorous quality assurance by conducting a 100% test on all items prior to dispatch.
Q8.How about your warranty?
A: We proudly offer a one-year warranty on our products, provided there is no human-induced damage, ensuring peace of mind with every purchase.