






FAQ
Q1: How do you ensure long-term cooperation with our business?
A: We maintain top-notch product quality paired with competitive pricing to ensure our customers reap continual benefits.
Q2. What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% due before shipment. Prior to requesting the final payment,
we will provide detailed photos of your products and their packaging.
Q3. What delivery terms do you offer for selection?
A: Our available delivery terms include EXW, FOB, CFR, CIF, and DDU.
Q4. What is the estimated delivery time for your products?
A: Typically, delivery is completed within 15 to 30 days post receipt of the advance payment. The precise delivery timeframe is
dependent on the specific items and the quantity of your order. Q5. Do you offer production based on samples?
A: Absolutely. We can craft products from your samples or technical drawings, and we are equipped to create the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We do provide samples. However, customers are responsible for the sample and courier costs.
Q7. Is there a quality test for your products prior to delivery?
A: Yes, every single product undergoes rigorous 100% testing before we dispatch it to you.
Q8. What is the warranty you offer?
A: We offer a comprehensive one-year warranty, provided that there is no damage inflicted by human error.