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Q1: What strategies do you employ to foster long-term business partnerships?
A: We prioritize maintaining impeccable product quality while offering competitive pricing, ensuring our customers consistently receive exceptional value and benefit from our offerings.
Q2: Could you detail your payment terms?
A: Our terms include a 30% advance payment via T/T as a deposit, with the remaining 70% balance required prior to delivery. We will provide comprehensive photos of the products and their packaging
before you finalize the balance payment.
Q3: Which delivery terms can you accommodate for our selection?
A: We offer flexible delivery options including EXW, FOB, CFR, CIF, and DDU.
Q4: Could you provide insights into your delivery timelines?
A: Typically, our delivery timeframe ranges from 15 to 30 days following the receipt of your advance payment. The exact schedule is contingent upon the specific items and
order quantities. Q5: Is custom production based on samples an option?
A: Absolutely, we have the capability to produce based on your samples or technical drawings, and can develop the necessary molds and fixtures to meet your requirements.
Q6: What are the specifics of your sample policy?
A: We can provide samples; however, customers are responsible for covering both the sample cost and the courier expenses.
Q7: Do you conduct thorough testing on all products prior to shipment?
A: Yes, we ensure that every product undergoes a comprehensive 100% testing process before delivery to guarantee quality and performance.
Q8: What warranty terms do you offer?
A: We provide a one-year warranty, covering any defects not caused by human damage, to ensure peace of mind and satisfaction with your purchase.