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Q1: How do you cultivate enduring business partnerships with clients?
A: We consistently maintain superior product quality combined with competitive pricing to ensure our clients derive maximum benefit.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% to be settled prior to delivery. We provide product and packaging photos
for your review before the final payment is made.
Q3. What delivery terms do you offer for selection?
A: Our available delivery terms include EXW, FOB, CFR, CIF, and DDU.
Q4. What can you tell us about your delivery timeframes?
A: Typically, our delivery timeframe is between 15 to 30 days post receipt of advance payment. However, the exact duration is contingent
upon the specific items and the order quantity. Q5. Are you capable of producing items based on samples?
A: Absolutely, we can produce items based on your samples or technical drawings, and we are equipped to create the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are able to provide samples, though the sample and courier costs must be borne by the customers.
Q7. Do you conduct testing on all goods prior to dispatch?
A: Indeed, we perform comprehensive testing on 100% of our goods before they are dispatched.
Q8. What details can you provide about your warranty?
A: We offer a one-year warranty, provided there is no damage inflicted by human error.