| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: We focus on maintaining superior product quality and offering competitive pricing to ensure our customers enjoy continued benefits.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Prior to final payment, we provide photos of the products and packaging for your review.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, offering flexibility to suit various shipping needs.
Q4. Can you provide details about your delivery timeline?
A: Typically, our delivery times range from 15 to 30 days following receipt of your advance payment. The exact timeline is contingent upon the specific items and order quantity. Q5. Can you manufacture based on samples?
A: Absolutely, we can produce according to your samples or technical drawings, and we are capable of constructing the necessary molds and fixtures.
Q6. What is your policy on providing samples?
A: We are happy to supply samples, although the sample cost and courier fees are to be covered by the customer.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Yes, indeed, we ensure a 100% testing rate on all our products prior to delivery to guarantee quality.
Q8. What does your warranty cover?
A: Our warranty extends for a full year, provided that the damage is not caused by human actions.
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