| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ: Discover the Essentials
Q1: How do you ensure long-term business cooperation with your partners?
A: We are committed to forging enduring partnerships by prioritizing exceptional product quality paired with competitive pricing. This ensures our valued customers consistently reap ongoing benefits, fostering trust and loyalty.
Q2. What are your payment terms?
A: We operate with a flexible yet secure payment structure that requires a 30% deposit via T/T. The final 70% is due before we deliver your products. To assure you of our commitment to quality, we provide comprehensive photos of the products and packaging for your consideration prior to final payment.
Q3. What delivery terms do you offer for selection?
A: We cater to a wide range of shipping preferences by offering an array of delivery terms including EXW, FOB, CFR, CIF, and DDU. This flexibility ensures a tailored approach to meet diverse logistical needs.
Q4. Can you provide details about your delivery timeline?
A: Our efficient delivery process typically ranges from 15 to 30 days after the receipt of your advance payment. This timeline is adaptable, dependent on the specific products and quantity ordered, thereby ensuring efficient service. Q5. Can you manufacture based on samples?
A: Absolutely, we are adept at manufacturing based on your samples or precise technical drawings. Our expertise extends to constructing the necessary molds and fixtures, thereby bringing your vision to life with precision.
Q6. What is your policy on providing samples?
A: We gladly offer sample provisions, although it's customary for the sample cost and courier fees to be borne by the customer. This allows you to experience our product quality firsthand.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Yes, indeed, we uphold rigorous quality standards by ensuring that every single product undergoes a 100% testing process prior to dispatch. This meticulous approach guarantees our promise of assured quality.
Q8. What does your warranty cover?
A: Our warranty generously covers a full year, safeguarding against any defects not caused by human actions. This commitment underscores our confidence in the reliability and durability of our products.
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