| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are steadfast in our commitment to excellence. We prioritize sustaining superior product quality alongside competitive pricing strategies, assuring our partners not only exceptional products but also enduring value and mutual benefits.
Q2. What are your payment terms?
A: Our payment terms are designed with transparency and security in mind. We require a 30% deposit via T/T to commence production, with the balance of 70% payable prior to shipment. To ensure your confidence, we provide detailed photographs of the finished products and their packaging for your approval before finalizing payment.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of flexible delivery terms including EXW, FOB, CFR, CIF, and DDU. These options are intended to cater to a diverse array of shipping preferences and logistical requirements, ensuring that our solutions are tailored to meet your unique needs.
Q4. Can you provide details about your delivery timeline?
A: Our delivery timelines typically span between 15 to 30 days following receipt of your advance payment. The precise schedule is influenced by the specific items and the ordered quantities, allowing us to maintain a tailored approach to each order's unique demands. Q5. Can you manufacture based on samples?
A: Absolutely, we are fully equipped to craft products based on your samples or technical drawings. We possess the expertise and resources necessary to develop the required molds and fixtures, ensuring your specifications are met with precision.
Q6. What is your policy on providing samples?
A: We are pleased to offer samples to our valued clients. Please note that the sample cost along with any courier fees are the responsibility of the customer. This policy allows us to maintain our high standards of quality and service.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Yes, we uphold an unwavering commitment to quality assurance by conducting thorough testing on 100% of our products before they leave our facility. This rigorous process ensures that each item meets our stringent quality standards.
Q8. What does your warranty cover?
A: Our warranty proudly covers a full year, ensuring peace of mind for our customers. The warranty is valid under the condition that the damage is not a result of human error or misuse, reflecting our confidence in the durability and reliability of our products.
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