| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: We are deeply committed to nurturing enduring relationships by consistently delivering outstanding product quality and offering competitive pricing. This strategic focus ensures that our esteemed customers always receive unrivaled benefits, fostering lasting collaboration.
Q2. What are your payment terms?
A: Our payment terms are designed for clarity and security. We require a 30% deposit via T/T, with the remaining 70% payable before delivery. To ensure transparency and peace of mind, we provide comprehensive photos of the products and packaging prior to the final payment.
Q3. What delivery terms do you offer for selection?
A: We offer a versatile range of delivery terms including EXW, FOB, CFR, CIF, and DDU, providing flexible options to accommodate your diverse shipping needs and preferences.
Q4. Can you provide details about your delivery timeline?
A: Typically, our delivery timelines are efficiently managed within a span of 15 to 30 days after receiving your advance payment. The precise schedule is tailored to the specific items ordered and their quantity, ensuring timely fulfillment. Q5. Can you manufacture based on samples?
A: Absolutely, our capabilities extend to crafting products based on your samples or detailed technical drawings. We possess the expertise to construct the necessary molds and fixtures, ensuring precision and satisfaction.
Q6. What is your policy on providing samples?
A: We are delighted to offer samples for evaluation. Please note that the cost of samples and the associated courier fees are to be borne by the customer.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, we uphold the highest standards of quality by ensuring a rigorous 100% testing protocol on all products before they are dispatched, guaranteeing impeccable quality with every delivery.
Q8. What does your warranty cover?
A: Our comprehensive warranty provides coverage for a full year, safeguarding against any manufacturing defects not caused by human actions, ensuring peace of mind for our valued customers.
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