| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business a long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize maintaining superior product quality and competitive pricing. This strategy ensures that our clients continually benefit, forging enduring partnerships built on trust and success.
Q2. What are your terms of payment?
A: Our payment terms are structured with a 30% T/T deposit upfront. The remaining 70% is required prior to delivery. We take the initiative to share visuals of the products and packaging for your approval before settling the balance.
Q3. What are the terms of delivery available for selection?
A: We offer a diverse range of delivery terms for your convenience, including EXW, FOB, CFR, CIF, and DDU.
Q4. What can you tell me about your delivery timeframe?
A: Typically, our delivery timeline ranges from 15 to 30 days post receipt of your advance payment. Nonetheless, the precise timeframe is contingent upon the specific items and order quantities. Q5. Can you produce according to the samples?
A: Absolutely! We can craft products based on your samples or technical drawings, even developing specialized molds and fixtures to meet your unique specifications.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples; however, customers are responsible for covering both the sample and courier costs.
Q7. Do you ensure that all goods are tested prior to delivery?
A: Indeed, we conduct rigorous testing on 100% of our goods before delivery, ensuring that every product meets our high standards.
Q8. What does your warranty cover?
A: We provide a comprehensive one-year warranty, provided there is no human-inflicted damage. This guarantee underscores our commitment to quality and customer satisfaction.
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