| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ: Discover answers to your most pressing questions about our top-of-the-line offerings and services.
Q1: How do you ensure that our business relationship thrives in the long-term?
A: We are committed to maintaining the highest standards of quality while offering competitive pricing, ensuring that our customers reap substantial benefits.
Q2. What are your payment terms?
A: Our payment terms are simple and straightforward: a 30% deposit via T/T is required upfront, with the remaining 70% due before delivery. To facilitate peace of mind, we will provide you with detailed photographs of the products and packaging prior to payment completion.
Q3. What delivery terms do you offer?
A: We provide a variety of delivery options to best suit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. What can you tell me about your delivery time?
A: Typically, our delivery timeframe ranges from 15 to 30 days following receipt of your advance payment. However, the exact duration may vary based on the specific items and the volume of your order. Q5. Is custom production based on samples possible?
A: Absolutely, we are fully equipped to manufacture products according to your samples or technical drawings. Our capabilities include mold and fixture creation to meet your specifications.
Q6. What is your policy regarding samples?
A: We are pleased to offer sample availability; however, customers are responsible for both the sample and courier costs.
Q7. Do you conduct thorough testing of your goods prior to delivery?
A: Yes, indeed. We rigorously test 100% of our products before they are dispatched.
Q8. What does your warranty cover?
A: We confidently offer a one-year warranty, provided there is no damage caused by human error.
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