| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize maintaining exceptional product quality while offering highly competitive pricing, ensuring our valued partners consistently reap the benefits of our long-standing collaboration.
Q2. What are your terms of payment?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before delivery. Rest assured, prior to the final payment, we will provide you with photographs of the products and packaging, ensuring transparency and confidence in your purchase.
Q3. What are your available terms of delivery for selection?
A: We offer a range of delivery terms to suit your needs, including EXW, FOB, CFR, CIF, and DDU, providing flexibility and convenience for our esteemed clients.
Q4. What can you tell us about your delivery time?
A: Typically, our delivery time ranges from 15 to 30 days following receipt of your advance payment. This timeline may vary based on the specific items and the quantity of your order. Q5. Are you able to produce according to samples?
A: Absolutely! We have the capability to produce based on your samples or technical drawings. Our skilled team can construct the necessary molds and fixtures to suit your unique requirements.
Q6. Could you elaborate on your sample policy?
A: We offer samples for your evaluation. However, we kindly ask that the sample cost and courier fees be borne by the customer.
Q7. Do you conduct tests on all products before delivery?
A: Yes, certainly! We ensure a 100% testing regime for all products prior to delivery, guaranteeing quality and performance upon arrival.
Q8. What is the scope of your warranty?
A: We are pleased to offer a one-year warranty on all products, provided there is no human-induced damage, affirming our commitment to quality and customer satisfaction.
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