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Q1: How do you ensure our business relationship flourishes over time?
A: We are committed to maintaining exceptional quality standards and offering competitive pricing to ensure our clients consistently reap benefits.
Q2. Could you elaborate on your payment terms?
A: We require a deposit of 30% via T/T, with the remaining 70% to be settled prior to shipment. We will provide comprehensive images of the products and packaging before you complete the final payment.
Q3. What delivery terms do you offer for selection?
A: Our delivery options include EXW, FOB, CFR, CIF, and DDU, catering to diverse logistical preferences.
Q4. Can you provide details on your delivery timeline?
A: Typically, our delivery timeframe is between 15 to 30 days post-receipt of your advance payment. The exact timeline is contingent upon the specifics and volume of your order. Q5. Are you capable of producing items based on samples?
A: Absolutely, we can manufacture products in accordance with your samples or technical drawings. We have the capability to construct molds and fixtures to meet your requirements.
Q6. What is your policy regarding samples?
A: We are able to provide samples; however, the cost of the sample and courier expenses are to be borne by the customer.
Q7. Do you conduct thorough testing on all goods prior to dispatch?
A: Certainly, we ensure a 100% testing process for all goods prior to their delivery to maintain quality assurance.
Q8. What can you tell me about your warranty coverage?
A: We offer a one-year warranty provided there is no human-inflicted damage, ensuring peace of mind with your purchase.