| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you cultivate enduring business partnerships with your clients?
A: By consistently offering superior quality products at competitive prices, we ensure our customers enjoy outstanding value and sustained benefits.
Q2. What are your payment terms?
A: Our payment process involves a 30% T/T deposit upfront, with the remaining 70% due prior to shipment. We provide detailed photos of products and packaging for your review before you complete the final payment.
Q3. What delivery terms are available for your selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to suit your specific needs.
Q4. Could you please elaborate on your delivery timeline?
A: Typically, our delivery timeframe ranges from 15 to 30 days following the receipt of your advance payment. The exact schedule may vary based on the items and order quantity. Q5. Is it possible for you to manufacture products based on samples?
A: Absolutely, we can produce items using your samples or technical drawings. Our capabilities include creating the necessary molds and fixtures to meet your requirements.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples; however, customers are responsible for covering the sample and courier costs.
Q7. Do you conduct tests on all your products before dispatch?
A: Yes, we ensure that every item undergoes a 100% thorough test prior to delivery, guaranteeing optimal quality.
Q8. What is your warranty policy?
A: We offer a comprehensive one-year warranty, provided there is no human-induced damage, to assure you of the durability and reliability of our products.
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